Smathers & Branson is happy to accept returns or exchanges for any unworn or unused merchandise that isn’t monogrammed, special order, discontinued (final sale) or custom. Please let us know if you need help confirming your item is eligible for return or exchange. info@smathersandbranson.com

To return an item for a refund or store credit.

• Only items purchased directly from our website are eligible for return.
• Orders are eligible for return within 45 days of purchase. Store credit is available for returns made within 120 days of purchase. 
• The cost of the return label will be deducted from your refund or credit.
• Three days after we receive the return your refund or credit will be processed.

If you would like to exchange one of our items for another size, pattern or product you have two options.

Option 1: Return Original Item and Repurchase New Item

• We recommend returning your original item and purchasing a new one separately for the quickest process. 
• Only items purchased directly from our website are eligible for return.
• We can refund the original form of payment within 45 days of purchase. Store credit is available for returns made within 120 days of purchase.
• The cost of the return label will be deducted from your refund or credit.
• Three days after we receive the return your refund or credit will be processed.

Option 2: Exchange Item using our printable form

• Once we receive your exchange, please allow up to 14 days for processing. We cannot guarantee the availability of inventory at the time of your exchange.
• Orders are eligible for exchange within 120 days of the original purchase date. 
• If exchanging for a higher-value item, please include your credit card information. 
• Print and include the exchange form in your package. If you are exchanging a belt, do not include the wooden box. 
• Ship the item back to us using the carrier of your choosing. We recommend saving your tracking number. We will cover shipping on your new item.

We can extend the belt by either 1 or 2 full inches, shorten it to your precise measurement in inches, or apply new leather tabs without altering the length. This service is available for a fee of $55. The tailoring process typically takes 2-3 weeks.

1) Use these measuring instructions to determine the most accurate belt size. It is always best to measure using one of the first two options.

2) Fill out our Tailoring Form and include payment information in the credit card section for a $55 fee. Please send the belt back without the wooden box. Occasionally, when shortening a belt, motifs may be partially or fully removed by the alternation. If you have a preference for which end of the belt to alter, please mention it on the form.

3) Mail the belt and Tailoring Form to the address below with the carrier of your choosing. Please do not include the wooden belt box. We recommend saving your tracking number.

Smathers and Branson
Attn: Tailoring
1570 E Jefferson St
Rockville, MD 20852