Within two business days of submitting the form or emailing our design team, our custom design manager will reply to your request with some basic information regarding your design, pricing, and next steps in the process. Please keep in mind that custom designs are currently taking two weeks to create, and our turnaround time for hand-stitching your creation is 6-8 weeks once you approve our mockup. There is no way to speed up the stitching process, but a rush option is available for your first digital draft. For $50 we can expedite your mock up, so you can approve it quicker and get it on order faster. For rush digital designs, please allow three business days to receive your mockup. We look forward to working with you and thank you for creating a Life Belt®!